Last updated Oct 12, 2026. Your photo is an input to one video request. It is not raw material for our marketing or for model training. This policy explains what UNO Reverse Car AI ("we", "us") collects, why, and what choices you have.
What we collect
- Account data. Your email address and, if you sign in with Google, the name and profile picture your Google account provides. We never receive a password: sign-in is by Google or by a link sent to your email.
- The photo you upload, and a car photo if you add one.
- Your requests and videos. The car, format and quality you chose, the status of each render, the credits used and the finished video.
- Payment records. The pack, the amount and the payment status. Card details go to our payment processor. We never see or store your card number.
- Technical data. IP address and browser information, kept in server logs for security and abuse prevention.
- Messages you send us, such as support emails.
How your photo is processed
- When you start a render, your photo is sent to our AI video provider, which runs the Seedance 2.0 model made by ByteDance, only to make your video.
- Our copy of the photo is removed when the render finishes or fails, and in any case within 24 hours.
- Finished videos stay downloadable for 7 days. Download yours before then.
- We do not use your photos or videos to train AI models, and we do not sell them.
Provider copies and the limits of deletion
To make the video, our AI video provider receives your photo and holds the result for a time under its own retention rules. When we delete your files we also ask the provider to remove its copies where it offers a way to do so, but we cannot promise that every provider-held copy is erased at the same moment. If this matters to you, email us before uploading and we will tell you what currently applies.
How we use your data
- To run the service: sign you in, render your videos and manage your credits.
- To process payments and refunds.
- To prevent abuse and enforce our Terms of Service, including refusing content that breaks the rules.
- To answer your questions.
Who we share data with
Only the providers needed to run the service, and only for that purpose:
- our AI video provider, which runs the Seedance 2.0 model (your photo and the render request);
- Cloudflare (hosting and delivery of the site);
- Google (Firebase Authentication, which signs you in with Google or with an emailed link);
- our payment processor (payments);
- our email provider (receipts and support replies).
We may also disclose data where the law requires it, or to protect our users, the public or the service.
Cookies and analytics
We use the cookies needed to keep you signed in, and Google Analytics, which sets its own cookies, to count visits and see which pages are used. The site sets no advertising cookies and builds no cross-site profiles. Videos on our pages are served from this site and load only after you press play.
How long we keep data
| Data | Kept for |
|---|---|
| Uploaded photos | Until the render ends, at most 24 hours |
| Finished videos | 7 days, or until you delete them |
| Account data | While your account is open |
| Payment records | As long as tax and accounting law requires |
Your choices and rights
You can ask us to delete a video or your whole account at any time. Depending on where you live, you may also have the right to access, correct or export your data and to object to certain processing. Email support@unoreverseai.com from the address on your account. You can also complain to your local data protection authority.
Content moderation and reports
Uploads and results pass through automated safety filters at our AI video provider. If someone reports a video, a person on our side reviews that video and the request behind it. Where the law requires, for example for child sexual abuse material, we report to the relevant authorities and keep the related records. The rules are in the Acceptable Use Policy.
Children
UNO Reverse Car AI is only for people aged 18 or older. Do not upload photos of anyone under 18. If we learn that we hold data about a minor, we delete it.
Security and international transfers
We use reasonable technical and organisational measures to protect your data, but no method of transmission or storage is completely secure. Our providers may process data in countries other than yours, relying on the safeguards those providers offer.
Changes
We may update this policy. The new version will be posted here with a new "Last updated" date.
Contact
UNO Reverse Car AI · support@unoreverseai.com
